In line with the ISO 9001:2015 Quality Management System Standard, Medianova undertakes to:
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Ensure full compliance with all legal, administrative, and regulatory requirements related to quality,
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Take the necessary measures and stay up to date in the technologies used and all supporting processes,
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Create a common perspective by promoting quality awareness at all levels of the organization,
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Provide continuous training and foster an open communication environment for the development of our employees,
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Deliver high-quality services that meet the current and evolving needs and expectations of our customers,
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Work with our suppliers and business partners in an environment of trust and collaboration,
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Provide the best and fastest technical support services to maximize customer satisfaction,
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Continuously improve and develop all our processes and management system practices,
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Establish a framework for setting quality objectives, periodically review our system, and improve our performance.
Our Quality Policy is aligned with Medianova’s strategic direction, communicated to all employees, ensured to be understood, and is continuously reviewed and updated.
07/05/2025
